Balanced scored card (bsc) was considered as an evaluation model and appropriate criteria of personnel's performance appraisal were selected due to its four perspectives afterwards the weight of each criteria was achieved using factor. 11 from performance measurement to strategic management the balanced scorecard is a management framework which, since its inception by kaplan and norton in. In this paper, an approach to developing a balanced scorecard subcontractor appraisal model is proposed and demonstrated through a questionnaire survey administered in hong kong and from which the baseline and target performance levels for large-scale skilled subcontractors are identified.
The balanced scorecard, being a powerful tool for performance appraisal, offers a po- tentially good approach for modeling the subcontractor appraisal process in this paper, an approach to developing a bal. The balanced scorecard, with its specification of the causal relationships between performance drivers and objectives, allows corporate and business unit executives to use their periodic review. The balanced scorecard model for subcontractor performance appraisal is proposed finally, a prototype internet-based model for appraising subcontractors based on the balanced scorecard.
The results demonstrate the feasibility of developing a balanced scorecard model that can help improve the transparency of subcontractor appraisal despite the baseline and target performance. As explained by the balanced scorecard institute, the balanced scorecard was designed by drs robert kaplan and david norton as a performance measurement framework that added strategic, non-financial performance measures to traditional financial metrics to give managers and executives a more balanced view of organizational performance (see balanced scorecard basics. Performance evaluation of banks using balanced scorecard 385 the evaluation indices to set up a fair evaluation kuo, yf and chen, pc (2008) 'constructing performance appraisal indicators for mobility of the service industries using fuzzy delphi method', expert systems access document.
1 using balanced scorecard for subcontractor appraisal s thomas ng department of civil engineering, the university of hong kong contents background. The results demonstrate the feasibility of developing a balanced scorecard model that can help improve the transparency of subcontractor appraisal despite the baseline and target performance levels changing according to the project characteristics, subcontractor categories and size. The balanced scorecard is a logical, structured way to help the leaders of your organization ensure that all areas of the organization are covered in an easy-to-understand way it helps keep your goals at the center, uses specific measurements to track progress, and follows initiatives to track actions—a structure those who use the bsc know. Top: balanced scorecard the balanced scorecard - a means for evaluating organizational success the balanced scorecard approach, pioneered by kaplan and norton is a method, or actually a collection of methods to make the linkage between strategy development and implementation clear, and to evaluate the extent to which an organization is actually meeting its goals.
An answer lies in using the balanced scorecard many organizations struggle with performance management because their system consists of little more than a form managers use to conduct annual employee evaluations. Guide to a balanced scorecard:performance management methodology moving from p erformance measurement to p mance management this method was found to lack a focus on the outcomes of the processes used and largely. Search results for 'using balanced scorecard for subcontractor performance appraisal' human resource balanced scorecard human resource balanced scorecard 1 human resource balanced scorecard department of homeland security/transportation security administration university of maryland.
Using balanced scorecard for subcontractor performance appraisal s thomas ng, hong kong, china key words: subcontractor performance, performance appraisal, balanced scorecard summary several influential industry reports have pointed out that a decline in construction quality and productivity could be attributed to the performance of. The structure of the balanced scorecard model for subcontractor performance appraisal is proposed finally, a prototype internet-based model for appraising subcontractors based on the balanced scorecard concept is presented. Using balanced scorecard for subcontractor performance appraisal s thomas ng, hong kong, china 1 introduction subcontractors could contribute to as much as 90% of the total project value (matthews et al, 1997), and the performance of subcontractors could inevitably affect the productivity and quality of a project (hsieh, 1998. An employee scorecard that periodically rates a worker's performance on the job can assist you in your management efforts the scorecard should be kept simple so that both the employer and.
The balanced scorecard allows supervisors and managers to objectively analyze the employee's performance and contribution to the company it prevents the problems associated with subjective evaluation by providing concrete metrics that can be applied equally to every employee. The balanced scorecard (bsc) was originally developed by dr robert kaplan of harvard university and dr david norton as a framework for measuring organizational performance using a more balanced set of performance measures. The balanced scorecard requires specific measures of what customers get—in terms of time, quality, performance and service, and cost 2 internal business perspective.
Performance appraisal search - tompkinscountynygov monday, february 23, 2004 following are sample of performance appraisals from a variety of sources at the end of these appraisals is an article from the international personnel management association on the balanced scorecard approach to measure organizational performance:. The balanced scorecard has been largely used as strategy and performance framework in private sector organizations throughout the world after the introduction of new public management, it started to be used in public and non-profit organizations in order to facilitate the performance management process.